Every person on your team has a particular “flavour” or way of communicating which can help or hinder relationships within a team, department or organisation.

Most teams I work with need a little a help in identifying their preferred communication style in relation to others and focusing on the strengths within each style to help get the most from each other and their relationships.

Using behavioural profiling, I help managers and their teams to identify their own specific style or “flavour” and teach them a set of strategies to get the most out of their workplace relationships.  This is done in a safe and fun environment.

The Price of Conflict

According to the report “Workplace Conflict and How Businesses Can Harness It to Thrive,” the following statistics demonstrate how pervasive conflict is in the workplace:

• 85 percent of employees deal with conflict on some level
• 29 percent of employees deal with it almost constantly
• 34 percent of conflict occurs among front-line employees
• 12 percent of employees say they frequently witness conflict among the senior team
• 49 percent of conflict is a result of personality clashes and “warring egos”
• 34 percent of conflict is caused by stress in the workplace
• 27 percent of employees have witnessed conflicts lead to personal attacks

Almost 60 percent of workers who receive conflict management training report to seek out win-win outcomes when conflicts arise, and 85 percent of people claim to be more proactive when conflict surfaces without taking the conflict personally

Workshop Objectives:

By the end of a workshop, you will be able to:

• Provide insights into the link between behaviour, communication and successful relationships at work
• Identify the two continuums of behaviour and their impact on self and others at work
• Provide strategies and tools to help team members better use their strengths to achieve team goals
• Apply the strategies and tools to effectively stretch and adapt to other’s styles in order to achieve win-win outcomes

• Behaviour: the good, the bad and the ugly (what and why)
• The brain and behaviour (self awareness and other awareness)
• People Profiling  (Explaining the two continuums of behaviour)
• Identifying my own “People Profile” (debriefing of our own personal communication profile)
• Creating “stretch” and learning to adapt to other styles (how)
• Reviewing and reflecting individually and as a team on the way forward (what’s next)

Applications:

1. Team Building
2. Conflict Resolution
3. Improving Communication
4. Increasing Employee Engagement
5. Building a Collaborative Culture

I have always believed in and tried to live my life from a perspective of “The Power of Positive”.  We now know from science that we are 31% more productive in positive than in neutral, negative or stressed.

So, it’ll come as no surprise that my Signature Programmes tie this theme together, whether addressing management or team challenges.

Each of my Signature Programmes in the Power of Positive Series complement each other to form an entire programme. This cohesive framework has been designed to flow from one development topic to the next.