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  • Managing Conflict and Dealing with Difficult People (Silver Level)

Managing Conflict and Dealing with Difficult People (Silver Level)

LOGGED-IN MEMBERS ONLY

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Video

Influence and Communication

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Intermediate

About Managing Conflict and Dealing with Difficult People (Silver Level)

As leaders, we work with people who are diverse in all sorts of ways. More often than not, when we clash in our ideas or expectations, this can lead to conflict and what we call, “difficult people”

But, I’d like to propose that rather than seeing conflict as bad and people as difficult, we need to learn the tools and skills to reframe these unhelpful stereotypes to get the best from ourselves and those we work with on a daily basis.

Come with me on a journey to discover a more assertive and engaging leadership style as we tackle difficult people, behaviours and conversations in a whole new way.

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LOGGED-IN MEMBERS ONLY Welcome to our Course!

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LOGGED-IN MEMBERS ONLY Lesson One: The Case for Conflict

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LOGGED-IN MEMBERS ONLY Lesson Four: Mastering Conflict

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LOGGED-IN MEMBERS ONLY Lesson Five: Go Big or Go Home

About the Teacher

Kerry Anne Cassidy

Empowering leaders and their teams to lead powerfully, engage passionately.

We all deal with difficult people and events which wear us down and get in the way of us achieving our goals. Teaching the mindset, skill-set and tool-set to effectively deal with self-limiting beliefs, triggers and biases in managing people, priorities and constant change so that we create high performing teams, is my core focus.

Find out how I can help you to create a sustainable, long-term career strategy in leadership at www.kerryannecassidy.com

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